Your credit card will be charged after your session is completed. The following day your receipt will be available in your account. You can download or print your receipt and submit it to your insurer for reimbursement.

When you book your initial appointment, your credit card information will be entered into our secure platform. This credit card will be billed after each appointment is completed. Therapia does not store your credit card information. We utilize a third-party payment processing company called Stripe to safely process the transaction.

No. At this time Therapia does not direct bill any of these payers.

Your first visit will consist of an assessment of your problem. This assessment will include a health history followed by a physical examination. After your therapist has a complete understanding of your problem they will create a treatment plan with you. You should be dressed appropriately for a physical examination of your injury. If time permits, treatment may begin on the first visit. Treatment sessions are approximately 45 minutes in duration.

Simply log into your account and click on the pending appointment. You will see a “Cancel” button. When you click this button, your appointment will be cancelled. You will also receive an email confirmation that the appointment has been cancelled. Please note that we require 24 hours of notice for cancellations. If an appointment is cancelled with less than 24 hours of notice you will be charged a cancellation fee equal to the full price of the appointment.