Vancouver is a big city with plenty of options to access physiotherapy care. When you are injured it is important to make sure you are getting the BEST care for you. Sometimes too much choice can be a problem. Physiotherapy is not only critical to your recovery, it is also an investment of time, energy and money. Follow these tips to help ensure you make the best choice possible.

1. Look for a “Physiotherapy First” organization.

When you need your car fixed…you do not go to a guy at the back of your bike shop. You should not treat your body any differently. Look for an organization with the primary  focus of delivering the best possible physiotherapy experience for you. This will ensure that they have the appropriate equipment, expertise and administrative processes to make your life easier.

2. Match Your Physiotherapists Expertise to your Problem.

Just as you want the company you choose to be focused on Physiotherapy, you want the Physiotherapist that you are matched with to have specific expertise treating the problem you are suffering from. If you get the impression you are simply getting the therapist with the earliest available assessment slot, you may want to reconsider. An organization with a large roster of therapist, and who interview you to understand the reason you are seeking help, will be able to find you the best person in their organization to help you.

3. Will you be treated by Your Physiotherapist Every Time?

Some organizations will have assistants that deliver care on behalf of the Physiotherapist while the therapists simply supervise and check in periodically. Choose an option that allows you to spend all of your time receiving treatment directly from your physiotherapist.

4. Convenience is Important

Vancouver is a busy place. We have all experienced what it is like to try to cross a bridge at the wrong time, or find a good parking spot in Kits. Following through on a physiotherapy treatment plan requires multiple appointments over time. If the service you choose is inconvenient for you it will be a barrier to your success. At Therapia we understand how difficult it is to work these appointments into an already busy life. That is why all of our physiotherapists come to you! Patients find it much easier to complete the plan and follow home exercise instructions when they are delivered in the comfort of their own home.

5. The Best Customer Service

When you call to discuss your problem, evaluate the level of customer service that the administrators are providing. Do they take plenty of time to answer your questions? Do they provide all of the information you need without having to ask for every little thing? You will have a relationship with this organization for long enough that great customer service will have an impact.

6. Make sure they are a “Registered Physiotherapist”

Some clinics may claim to provide physiotherapy but not have registered physiotherapists that work with them. Make sure you ask if the therapist is registered and in good standing with the provincial college. Only a Physiotherapist can provide physiotherapy.

Making the best choice is just the beginning of your Physiotherapy journey, but it is a crucial step that should not be taken lightly. If you consider the ‘insider tips’ above you will surely start off on the right foot.